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Cafe Supervisor

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Guest Services Inc.


Guest Services, Inc. is hiring an entry level Cafe Supervisor in Washington, DC for a small museum cafe. The Ideal Candidate comfortable working weekendsbe willing to complete administrative workhave experience with catering orders and the food service industryhave the ability to multitask ~You must be able to pass a background check~ JOB SUMMARY The Cafe Supervisor assists the Unit Managers in all aspects of unit operations and floor management, including food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives. In addition, the Food Service Supervisor assists in cultivating a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level. ESSENTIAL FUNCTIONSEnsure complete guest satisfaction at all times. Handle guests' complaints and solve them according to customer service standards. Monitor and supervise set up and maintenance of cashier stations, and/or food stations to ensure quality standards.Assist in supervising, disciplining, reviewing, and directing the unit's staff at the direction of the General Manager. Train hourly staff for peak performance and monitor staff's development. Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit's equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene. Notify Unit Managers of all unusual events, circumstances, or other safety or quality control issues. Want to know more? Click here:

Founded in 1917, Guest Services, Inc. has worked tirelessly to earn the reputation as the premier private hospitality management company and National Park Service concessionaire in the US. Guest Services, Inc. takes great care and pride in providing best-in-class services across a wide variety of client sites including hotels, resorts, luxury condominiums, government and business dining facilities, state and national park recreation, museums, conference centers, senior living centers, health care systems, school and university dining facilities, specialty retail stores, and full-service restaurants. The Fairfax, Virginia-based company and its subsidiaries employ in excess of 3,000 team members at more than 250 facilities, which welcome more than 35 million guests annually across the United States.
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