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Customer Service - Tax and Accounts Payable Specialist

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We are looking for young, self-motivated and curious professional to be part of our esteemed customer service team, with the desire to develop a career. Professionalism and quality of work is extremely important as this is a high-risk industry. The individual will be working with Executives, Directors and Accountants of Fortune 500 companies across the world, in addition to well-known non-profit organizations across the country and right here in Washington, DC. Great writing and speaking skills are required, as this individual will be the face of the company. Our clients create a lasting impression based on the guidance they receive from the customer service team via both phone and email. Other important skill sets and personal qualities of prospective candidates include, but are not limited to: * Strong Microsoft Office skills (especially with Excel). * Tech-savvy attitude. * "Honesty is the best policy" philosophy. * Proven-track line of being responsible. * Eagerness to learn. Daily responsibilities include, but are not limited to: * Answering incoming phone calls and cases, and documenting these in the used ticketing system. * Promoting new features and training users on the Anybill website. * Collaboration on process improvement. * Trouble-shooting basic tech issues that are related to the website. * System and business needs tasks and projects. Candidate Requirements: * Bachelor's degree in Business Management, Communications, Accounting, or Finance preferred. * At least 2 years of corporate work experience related to customer service or account management (internship and contract work is acceptable). Starting Compensation and Benefits: * Base salary, with eligibility for annual salary increases and annual bonuses. * Accrued PTO equivalent to 10 days. * 10 paid holidays per year. * 16 hours per year of paid PTO to complete philanthropic volunteer opportunities. * Health, Dental, Vision, Life, and Disability insurance. * Flexible Spending Account (FSA) - Section 125 Plan. * Retirement Plan (401K). * Professional development.

We are a leading provider of accounts payable solutions seeking a competitive sales executive to join our team. Anybill is a finance and accounting software and services firm based in Washington, DC, with a presence that extends across the nation and internationally. Since 2001, we have been providing on-demand, Software as a Service (SaaS) to the Small- to Medium- Business market, Not-For-Profit organizations, and some of the world's largest corporations.
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