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HK Consulting Group LLC


Customer Service Representative HK Consulting Group is an innovative marketing firm looking to raise the bar in consumer engagement and connecting people with the right products and services to suit their needs. We work with local and national brands and develop relationship-based marketing campaigns that not only convey the message, but make sure it was received. We are currently expanding the reach of our campaigns nationally and therefore are seeking top talent to take our marketing initiatives to the next level.Position Summary of the Customer Service Representative The Customer Service Representative position will assist the marketing team in the implementation of all marketing activities, working closely to increase brand awareness, drive sales, and ultimately generate new business leads. This is an entry level marketing position with expose to multifaceted areas of our firm in which full training is provided. Responsibilities of a Customer Service Representative:Regularly attend client meeting for product knowledge, account performance reviews and goal setting.Implementation of marketing directives and sales strategy on a local level in assigned territories to engage consumers and assist in relationship development with the brandContact consumers about existing products/services and assess the need for any additional features / upgrades and enter information as part of the consumer feedback loopTrack and report measures of success in the marketCollaborate on new campaigns and strategies to increase market exposure and new business Job Requirements Minimum Qualifications of the Customer Service Representative:Excellent Communicator, both verbal and writtenStrong organizational skills and the ability to handle multiple deadlinesIntense attention to detail with accuracy and consistencyModerate computer and software skills for basic data entryAbility to build effective relationships with a wide range of peopleStrong presentation skills What We Offer for the Customer Service Representative:Consistent Schedule and Full Time WorkMentorship on Work/Life BalanceTravelMonetary Bonuses & Competitive CompensationSales Incentives & GrowthPositive Work EnvironmentRecognition & Promotions for Outstanding Performance Although this is an entry level position and we train from the ground up, we find that the candidates that are the best fit have backgrounds, experience, education or knowledge in - Marketing, sales, communications, psychology, sociology, sales psychology, advertising, branding, sales branding, brand management, training, management, marketing management, sales management, market management, retail, restaurant, territory management, entry level marketing, hospitality, waiter, bartender, server, fraternity, sorority, recruiting, college graduate, restaurant, internship, sports minded, sports management, sports marketing, retail, entry level sports marketing, hospitality, entry level advertising, promotion, assistant management, entry level branding, restaurant management, entry level marketing, real estate, hospitality management, public relations, PR, entry level account executive, entry level event marketing, sales coordinator, sales representative, entry level sales.

HKCG dba Client's 1st Choice was founded in 2010 in a response to a much-needed improvement to marketing and sales strategies for large, Fortune 500 companies and connecting them to their customers. We have partnered with major players in the retail, telecom, office supplies, merchant services, energy & many other industries. This partnership has created an increased demand for more market expansion for our clients.

1)Spectrum Communications2)AT&T/Direct TV3)Charter Communications4)Merchant Services5)Energy Retailers Such as TXU, Constellation Energy, Zoom and many more6)Verizon FIOS and Frontier Communications7)Sprint Mobile

Our Success Relies on our Core Values:

oRewarding only those that positively contribute to our firm's growthoProvide a Positive, Enthusiastic environment for Team members to Learn and GrowoAmbition and Desire for a 'more than average life' is necessary for successoSeniority does not determine capabilities and is not a factor for AdvancementoTraining and Mentorship for all Team Members will be ProvidedoEncourage Others to make Mistakes - It's part of the learning processoGive more to those who do more, plain and simple
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